# Map survey response data into Zendesk Qwary's Zendesk integration automates survey triggers and seamlessly synchronizes collected data with Zendesk records. Gain in-depth insights through in-context analysis, generating dynamic dashboards and reports while automating workflows for swift action based on valuable customer feedback. By merging survey data with Zendesk, you comprehensively understand customer interactions, ultimately improving satisfaction, strengthening business relationships, and fostering lasting connections. When the response is received for a ticket survey, Qwary's Zendesk integration * Updates ticket object in Zendesk * Calculates and updates avg. Score (NPS/CSAT/CES) for contact for all the responses received by the contact * Calculates and updates avg. Score (NPS/CSAT/CES) for an account for all the responses received by all contacts for the account **Qwary automatically creates objects in Zendesk to save response data.** --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.qwary.com/product-guide/workflows/zendesk-workflow/map-survey-response-data-into-zendesk.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.