Product Guide
  • Introduction
  • Product Training
    • Account & Project Management
    • Product Feedback Management
    • Product Guide For Session Replay & Heatmap
  • installation
    • Web
      • JavaScript SDK
      • Google Tag Manager
    • Mobile App SDK
      • Android Survey SDK
      • IOS Survey SDK
      • React Native SDK
    • Converse AI
      • Create a new Converse AI
      • Configure Conversation
  • Compose Survey
    • Create With AI
    • Survey From Scratch
    • Survey Templates
    • Enterprise Surveys
    • In-Product Surveys
    • Prototype Tests
    • Replays
    • Website Feedback Button
    • In-Product Video Widget
  • Survey Designer
    • Survey Theme
    • Survey Question Types
      • Welcome Page
      • Net Promoter Score (NPS)
      • Customer Satisfaction Score (CSAT)
      • Customer Effort Score (CES)
      • Video
    • Advance Survey Design
    • Survey Design Guidelines
  • Launch Survey
    • Web Surveys
    • Social Media Survey
    • Email Survey
    • Bulk Email Surveys
    • SMS Survey
      • SMS Survey By Link
    • Website Feedback
    • Events
  • Survey Branching
    • Jumping Questions
    • Disqualify Response
    • Terminate
  • Integration
    • Shopify
    • Slack
    • Google Sheet
    • Zendesk
    • Freshdesk
    • Zapier
    • Google Analytics
    • Square Online Integration
  • Workflows
    • Salesforce Workflow
      • Create an email campaign for Salesforce Case/Opportunity.
      • Map survey response data into Salesforce
        • Create event-based Salesforce workflow
      • Import contact data from Salesforce to Qwary
    • Zendesk Workflow
      • Send post-resolution email surveys campaign
      • Map survey response data into Zendesk
        • Event-based Zendesk workflow
    • Snowflake Workflow
  • Insights
    • Standard Reporting
    • NPS Reporting
    • CSAT/CES Rating
    • Key Driver Analysis
    • Text AI
      • Topics
  • Team Collaboration
    • Invite Team Member
    • Share Survey
    • Share Dashboard
  • Closed Feedback Loop
    • Workflow
    • Native Case Management System
    • Rule Based Email Notifications
  • Use Cases
    • Product Onboarding Surveys
    • Review Generation Campaigns
    • Square Online Customer Feedback
    • Ultimate Guide To Net Promoter Score (NPS)
    • Ultimate Guide For Customer Satisfaction Score (CSAT)
    • Ultimate Guide For Customer Effort Score (CES)
    • Product Survey Questions Guide
    • Segment customers for Email/SMS Surveys
  • Videos
    • Create a Survey
    • Create a Video Survey
    • Question Types
    • Design a Survey
    • Branching
    • Multilingual Surveys
    • Settings
    • Responses Settings
    • Distribute Survey
    • Square Online Integration
    • Analysis
    • Company Settings
    • Page
  • FAQ
    • Delete Test Responses
    • Turn off Qwary Branding
    • How to Configure Custom SMTP for Your Survey?
    • How to Request CNAME?
    • How to use Survey Variables?
    • Adding Hyperlink to Survey Text
    • GDPR Compliance
    • Survey Phishing
    • Enable GeoIP Collection for Your Survey
    • Add Custom Contact Field
    • Unsubscribe Contacts from List
    • Customize Image Size
    • Close Survey on Specific Date
    • Install Qwary Intercept with Single Page Applications
    • Move Survey Question
    • Download Response
    • Enable Partial Submission
  • Account & Billing Management
    • Reset Password
    • Invite Team Member
  • Converse AI
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On this page
  • What does GDPR stand for?
  • How did it come about?
  • What “personal data” is
  • How Qwary prepared for GDPR?
  • Who are Qwary's data processing partners?
  • Privacy and Security Contact

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  1. FAQ

GDPR Compliance

What does GDPR stand for?

GDPR stands for General Data Protection Regulation. It's the core of Europe's digital privacy legislation.

How did it come about?

In January 2012, the European Commission set out plans for data protection reform across the European Union in order to make Europe fit for the digital age. Almost four years later, an agreement was reached on what that involved and how it will be enforced.

What “personal data” is

The GDPR has a broad definition for this term, and it generally encompasses any and all information about a specific person, including:

Name

Email address

Date of birth

Physical address

Profile photo

Social media username

Or any other information that can lead to identifying a real person.

How Qwary prepared for GDPR?

We’ve been put in a lot of work behind the scenes to get ready for GDPR and help our customers comply with GDPR. We have reviewed all our internal data collection processes and security procedure to meet the highest standards. We have provided GDPR training to all the employees who have data access. We have disabled personal data collection even when our customer has GeoIP Services enabled for projects. We have updated our privacy policy, terms of use, and data protection agreement to include GDPR. While we will process customer data, the customer has complete control over edit, delete, retain or transfer data.

Who are Qwary's data processing partners?

We rely on third-party companies to help us assist with our operations. Your data may be shared with the provider depending on your account type.

Partner

Link

Purpose

Amazon Web Services

A data center in northern Virginia.

Google

Analysis

Intercom

Customer Relationships

MixPanel

Analysis

Webflow

Development

Hotjar

Analysis

TruConversion

Analysis

MindMax

Analysis & GeoIP Services

Privacy and Security Contact

Maetzler Rechtsanwalts GmbH & Co KG, Attorney at Law

Attorney at Law

Schellinggasse 3/10 1010

Austria

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Last updated 2 years ago

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Please reach out to us via intercom or send an email at if you have any questions or need a DPA signed.

We respect the rights of individuals to know how their data is being used, export it, or request that it be deleted. to fill up a form to make a data request.

support@qwary.com
Click here
https://aws.amazon.com/compliance/gdpr-center/
https://cloud.google.com/security/gdpr
https://www.intercom.com/help/en/articles/1385437-how-intercom-complies-with-gdpr
https://help.mixpanel.com/hc/en-us/articles/360000345423-GDPR-Compliance
https://webflow.com/blog/preparing-for-the-gdpr
https://www.hotjar.com/legal/compliance/gdpr-commitment/
https://help.truconversion.com/knowledgebase/truconversion-and-the-gdpr/
https://support.maxmind.com/maxmind-gdpr-faqs/