# Zendesk

### 1. Go To Zendesk

![Step 1 screenshot](https://images.tango.us/public/screenshot_687381ef-4914-4aa9-bc5d-28a4039eefa2.webp?crop=focalpoint\&fit=crop\&fp-x=0.9352\&fp-y=0.1455\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 2. Click here

![Step 2 screenshot](https://images.tango.us/public/screenshot_ec6406f2-d7c1-47a3-a589-0eeef374613e.webp?crop=focalpoint\&fit=crop\&fp-x=0.5000\&fp-y=0.5000\&fp-z=1.0000\&w=1200\&ar=3584%3A2240)

### 3. Select Admin Center

![Step 3 screenshot](https://images.tango.us/public/screenshot_a2ef20f8-f33b-4a70-a97c-2fe10fc2737b.webp?crop=focalpoint\&fit=crop\&fp-x=0.8532\&fp-y=0.5776\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 4. Click on Apps and Integrations

![Step 4 screenshot](https://images.tango.us/public/screenshot_75261e34-ad4f-4715-bc5b-9676e1f8bb63.webp?crop=focalpoint\&fit=crop\&fp-x=0.0691\&fp-y=0.5714\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 5. Click on Zendesk API

![Step 5 screenshot](https://images.tango.us/public/screenshot_f81e105a-509a-486a-921c-dbf052a4c8ca.webp?crop=focalpoint\&fit=crop\&fp-x=0.0658\&fp-y=0.7946\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 6. Click on Add API Token

We will create new API Token.&#x20;

<figure><img src="https://images.tango.us/public/screenshot_4eba8470-4fd0-4276-ae6e-226e32d49f91.webp?crop=focalpoint&#x26;fit=crop&#x26;fp-x=0.9051&#x26;fp-y=0.4866&#x26;fp-z=2.0000&#x26;w=1200&#x26;ar=3584%3A2240" alt=""><figcaption></figcaption></figure>

### 7. Type here

![Step 7 screenshot](https://images.tango.us/public/edited_image_236434d9-a762-4012-9ef7-4adda2b8e6e2.png?crop=focalpoint\&fit=crop\&fp-x=0.5000\&fp-y=0.5000\&fp-z=1.0000\&w=1200\&ar=3584%3A2240)

### 8. Copy API Token

![Step 8 screenshot](https://images.tango.us/public/edited_image_bf15752f-5e0e-4b58-9a71-7c82fad98d33.png?crop=focalpoint\&fit=crop\&fp-x=0.5000\&fp-y=0.5000\&fp-z=1.0000\&w=1200\&ar=3584%3A2240)

### 9. Save new Zendesk API Configuration!

![Step 9 screenshot](https://images.tango.us/public/screenshot_39660ee4-77c2-4f19-8eff-e9e2c7ae0bdc.webp?crop=focalpoint\&fit=crop\&fp-x=0.9045\&fp-y=0.8383\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 10. Copy your Zendesk URL as well

![Step 10 screenshot](https://images.tango.us/public/screenshot_91666343-b3a9-4914-a1a1-2fc1ce83f5e5.webp?crop=focalpoint\&fit=crop\&fp-x=0.1037\&fp-y=0.0785\&fp-z=1.2000\&w=1200\&ar=3584%3A2240)

### 11. Go To Qwary Survey and Click on Integrate

![Step 11 screenshot](https://images.tango.us/public/screenshot_cc212069-a87b-433c-a471-ba1c58aa6d6a.webp?crop=focalpoint\&fit=crop\&fp-x=0.4737\&fp-y=0.1401\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 12. Click here

![Step 12 screenshot](https://images.tango.us/public/screenshot_dc47bcea-9d12-4ea4-9d95-ee4c2837387e.webp?crop=focalpoint\&fit=crop\&fp-x=0.5000\&fp-y=0.5000\&fp-z=1.0000\&w=1200\&ar=3584%3A2240)

### 13. Click on Connect

![Step 13 screenshot](https://images.tango.us/public/screenshot_02c66e02-dca0-4b40-bf27-5cd36145dbf2.webp?crop=focalpoint\&fit=crop\&fp-x=0.5000\&fp-y=0.5000\&fp-z=1.0000\&w=1200\&ar=3584%3A2240)

### 14. Enter All the Information

We will need Zendesk URL, Login E, & Token that we just copied in the previous steps.&#x20;

<figure><img src="https://images.tango.us/public/edited_image_cbc850d3-9c74-416a-b07f-158a19080f7a.png?crop=focalpoint&#x26;fit=crop&#x26;fp-x=0.5000&#x26;fp-y=0.5000&#x26;fp-z=1.0000&#x26;w=1200&#x26;ar=3584%3A2240" alt=""><figcaption></figcaption></figure>

### 15. Click on Connect

![Step 15 screenshot](https://images.tango.us/public/edited_image_6b0a9725-a2cb-46bc-825b-a5f5941d187e.png?crop=focalpoint\&fit=crop\&fp-x=0.5000\&fp-y=0.5000\&fp-z=1.0000\&w=1200\&ar=3584%3A2240)

### 16. Set Customer Support Ticket Priority

![Step 16 screenshot](https://images.tango.us/public/screenshot_fc03a20b-c735-4095-be4f-927b829699dc.webp?crop=focalpoint\&fit=crop\&w=1200\&ar=3584%3A2240)

### 17. Set Ticket Status

![Step 17 screenshot](https://images.tango.us/public/screenshot_bdd0a632-5752-466c-80c1-45b3ca5bc12c.webp?crop=focalpoint\&fit=crop\&fp-x=0.2047\&fp-y=0.3955\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 18. Copy survey Information to the Zendesk Ticket

![Step 18 screenshot](https://images.tango.us/public/screenshot_850d8d67-cc3b-41d0-a951-78e12e6b34af.webp?crop=focalpoint\&fit=crop\&fp-x=0.2985\&fp-y=0.4732\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 19. Click here

![Step 19 screenshot](https://images.tango.us/public/screenshot_8129973b-6805-4294-95d3-0cdeeb09fc7e.webp?crop=focalpoint\&fit=crop\&fp-x=0.3225\&fp-y=0.5044\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 20. Click here

![Step 20 screenshot](https://images.tango.us/public/screenshot_2d6aa83e-d5b2-4a8c-ae8d-26b960e16c37.webp?crop=focalpoint\&fit=crop\&fp-x=0.3247\&fp-y=0.6526\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 21. Type Ticket Subject

![Step 21 screenshot](https://images.tango.us/public/screenshot_c4567b49-a00f-4021-9d56-4a1cba136b2d.webp?crop=focalpoint\&fit=crop\&fp-x=0.2315\&fp-y=0.5696\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 22. You can pipe details to the Subject as well!

![Step 22 screenshot](https://images.tango.us/public/screenshot_1ec69a3e-35aa-4a52-bf83-0c26fb033a64.webp?crop=focalpoint\&fit=crop\&fp-x=0.3225\&fp-y=0.5723\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 23. Click here

![Step 23 screenshot](https://images.tango.us/public/screenshot_5c1ffd5c-ca5a-40f7-9a52-c156f4459587.webp?crop=focalpoint\&fit=crop\&fp-x=0.3270\&fp-y=0.6714\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 24. Type Ticket Description

![Step 24 screenshot](https://images.tango.us/public/screenshot_386f7ffc-bd19-477b-a760-2ab396c96d70.webp?crop=focalpoint\&fit=crop\&fp-x=0.2410\&fp-y=0.6455\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 25. Click here

![Step 25 screenshot](https://images.tango.us/public/screenshot_a170350e-69db-4eb3-8788-32cfac320eb7.webp?crop=focalpoint\&fit=crop\&fp-x=0.2840\&fp-y=0.6910\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 26. Click here

![Step 26 screenshot](https://images.tango.us/public/screenshot_441bb49f-c4ef-4ab6-ba29-25c1a10f8df2.webp?crop=focalpoint\&fit=crop\&fp-x=0.2243\&fp-y=0.8839\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 27. Assign ticket to the Customer Support Person

![Step 27 screenshot](https://images.tango.us/public/screenshot_72f153c7-97cd-47bf-87c2-4390fc98e7a3.webp?crop=focalpoint\&fit=crop\&fp-x=0.2120\&fp-y=0.6071\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

#### 28. Click here

![Step 28 screenshot](https://images.tango.us/public/screenshot_c8d2a12c-0e36-447f-a840-bcc58c18962c.webp?crop=focalpoint\&fit=crop\&fp-x=0.1941\&fp-y=0.7107\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 29. Select Group from Dropdown

![Step 29 screenshot](https://images.tango.us/public/screenshot_de8ca7ee-5b02-4783-b0c7-31eacc1f9abd.webp?crop=focalpoint\&fit=crop\&fp-x=0.2070\&fp-y=0.6625\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 30. Add more Ticket Fields if needed

![Step 30 screenshot](https://images.tango.us/public/screenshot_ad867ec1-c43a-475a-92df-65714a5269ed.webp?crop=focalpoint\&fit=crop\&fp-x=0.2734\&fp-y=0.7098\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 31. Click Save

Congratulations 🎉 🎊 🎈 We have completed the Setup. All new Survey responses will result in Zendesk Ticket from now on. Enjoy 😉&#x20;

<figure><img src="https://images.tango.us/public/edited_image_cdffebb8-f1fe-4359-935e-35eea3f4d6c9.png?crop=focalpoint&#x26;fit=crop&#x26;fp-x=0.5000&#x26;fp-y=0.5000&#x26;fp-z=1.0000&#x26;w=1200&#x26;ar=3584%3A2240" alt=""><figcaption></figcaption></figure>

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