# Zendesk

### 1. Go To Zendesk

![Step 1 screenshot](https://images.tango.us/public/screenshot_687381ef-4914-4aa9-bc5d-28a4039eefa2.webp?crop=focalpoint\&fit=crop\&fp-x=0.9352\&fp-y=0.1455\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 2. Click here

![Step 2 screenshot](https://images.tango.us/public/screenshot_ec6406f2-d7c1-47a3-a589-0eeef374613e.webp?crop=focalpoint\&fit=crop\&fp-x=0.5000\&fp-y=0.5000\&fp-z=1.0000\&w=1200\&ar=3584%3A2240)

### 3. Select Admin Center

![Step 3 screenshot](https://images.tango.us/public/screenshot_a2ef20f8-f33b-4a70-a97c-2fe10fc2737b.webp?crop=focalpoint\&fit=crop\&fp-x=0.8532\&fp-y=0.5776\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 4. Click on Apps and Integrations

![Step 4 screenshot](https://images.tango.us/public/screenshot_75261e34-ad4f-4715-bc5b-9676e1f8bb63.webp?crop=focalpoint\&fit=crop\&fp-x=0.0691\&fp-y=0.5714\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 5. Click on Zendesk API

![Step 5 screenshot](https://images.tango.us/public/screenshot_f81e105a-509a-486a-921c-dbf052a4c8ca.webp?crop=focalpoint\&fit=crop\&fp-x=0.0658\&fp-y=0.7946\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 6. Click on Add API Token

We will create new API Token. 

<figure><img src="https://images.tango.us/public/screenshot_4eba8470-4fd0-4276-ae6e-226e32d49f91.webp?crop=focalpoint&#x26;fit=crop&#x26;fp-x=0.9051&#x26;fp-y=0.4866&#x26;fp-z=2.0000&#x26;w=1200&#x26;ar=3584%3A2240" alt=""><figcaption></figcaption></figure>

### 7. Type here

![Step 7 screenshot](https://images.tango.us/public/edited_image_236434d9-a762-4012-9ef7-4adda2b8e6e2.png?crop=focalpoint\&fit=crop\&fp-x=0.5000\&fp-y=0.5000\&fp-z=1.0000\&w=1200\&ar=3584%3A2240)

### 8. Copy API Token

![Step 8 screenshot](https://images.tango.us/public/edited_image_bf15752f-5e0e-4b58-9a71-7c82fad98d33.png?crop=focalpoint\&fit=crop\&fp-x=0.5000\&fp-y=0.5000\&fp-z=1.0000\&w=1200\&ar=3584%3A2240)

### 9. Save new Zendesk API Configuration!

![Step 9 screenshot](https://images.tango.us/public/screenshot_39660ee4-77c2-4f19-8eff-e9e2c7ae0bdc.webp?crop=focalpoint\&fit=crop\&fp-x=0.9045\&fp-y=0.8383\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 10. Copy your Zendesk URL as well

![Step 10 screenshot](https://images.tango.us/public/screenshot_91666343-b3a9-4914-a1a1-2fc1ce83f5e5.webp?crop=focalpoint\&fit=crop\&fp-x=0.1037\&fp-y=0.0785\&fp-z=1.2000\&w=1200\&ar=3584%3A2240)

### 11. Go To Qwary Survey and Click on Integrate

![Step 11 screenshot](https://images.tango.us/public/screenshot_cc212069-a87b-433c-a471-ba1c58aa6d6a.webp?crop=focalpoint\&fit=crop\&fp-x=0.4737\&fp-y=0.1401\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 12. Click here

![Step 12 screenshot](https://images.tango.us/public/screenshot_dc47bcea-9d12-4ea4-9d95-ee4c2837387e.webp?crop=focalpoint\&fit=crop\&fp-x=0.5000\&fp-y=0.5000\&fp-z=1.0000\&w=1200\&ar=3584%3A2240)

### 13. Click on Connect

![Step 13 screenshot](https://images.tango.us/public/screenshot_02c66e02-dca0-4b40-bf27-5cd36145dbf2.webp?crop=focalpoint\&fit=crop\&fp-x=0.5000\&fp-y=0.5000\&fp-z=1.0000\&w=1200\&ar=3584%3A2240)

### 14. Enter All the Information

We will need Zendesk URL, Login E, & Token that we just copied in the previous steps.&#x20;

<figure><img src="https://images.tango.us/public/edited_image_cbc850d3-9c74-416a-b07f-158a19080f7a.png?crop=focalpoint&#x26;fit=crop&#x26;fp-x=0.5000&#x26;fp-y=0.5000&#x26;fp-z=1.0000&#x26;w=1200&#x26;ar=3584%3A2240" alt=""><figcaption></figcaption></figure>

### 15. Click on Connect

![Step 15 screenshot](https://images.tango.us/public/edited_image_6b0a9725-a2cb-46bc-825b-a5f5941d187e.png?crop=focalpoint\&fit=crop\&fp-x=0.5000\&fp-y=0.5000\&fp-z=1.0000\&w=1200\&ar=3584%3A2240)

### 16. Set Customer Support Ticket Priority

![Step 16 screenshot](https://images.tango.us/public/screenshot_fc03a20b-c735-4095-be4f-927b829699dc.webp?crop=focalpoint\&fit=crop\&w=1200\&ar=3584%3A2240)

### 17. Set Ticket Status

![Step 17 screenshot](https://images.tango.us/public/screenshot_bdd0a632-5752-466c-80c1-45b3ca5bc12c.webp?crop=focalpoint\&fit=crop\&fp-x=0.2047\&fp-y=0.3955\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 18. Copy survey Information to the Zendesk Ticket

![Step 18 screenshot](https://images.tango.us/public/screenshot_850d8d67-cc3b-41d0-a951-78e12e6b34af.webp?crop=focalpoint\&fit=crop\&fp-x=0.2985\&fp-y=0.4732\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 19. Click here

![Step 19 screenshot](https://images.tango.us/public/screenshot_8129973b-6805-4294-95d3-0cdeeb09fc7e.webp?crop=focalpoint\&fit=crop\&fp-x=0.3225\&fp-y=0.5044\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 20. Click here

![Step 20 screenshot](https://images.tango.us/public/screenshot_2d6aa83e-d5b2-4a8c-ae8d-26b960e16c37.webp?crop=focalpoint\&fit=crop\&fp-x=0.3247\&fp-y=0.6526\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 21. Type Ticket Subject

![Step 21 screenshot](https://images.tango.us/public/screenshot_c4567b49-a00f-4021-9d56-4a1cba136b2d.webp?crop=focalpoint\&fit=crop\&fp-x=0.2315\&fp-y=0.5696\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 22. You can pipe details to the Subject as well!

![Step 22 screenshot](https://images.tango.us/public/screenshot_1ec69a3e-35aa-4a52-bf83-0c26fb033a64.webp?crop=focalpoint\&fit=crop\&fp-x=0.3225\&fp-y=0.5723\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 23. Click here

![Step 23 screenshot](https://images.tango.us/public/screenshot_5c1ffd5c-ca5a-40f7-9a52-c156f4459587.webp?crop=focalpoint\&fit=crop\&fp-x=0.3270\&fp-y=0.6714\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 24. Type Ticket Description

![Step 24 screenshot](https://images.tango.us/public/screenshot_386f7ffc-bd19-477b-a760-2ab396c96d70.webp?crop=focalpoint\&fit=crop\&fp-x=0.2410\&fp-y=0.6455\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 25. Click here

![Step 25 screenshot](https://images.tango.us/public/screenshot_a170350e-69db-4eb3-8788-32cfac320eb7.webp?crop=focalpoint\&fit=crop\&fp-x=0.2840\&fp-y=0.6910\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 26. Click here

![Step 26 screenshot](https://images.tango.us/public/screenshot_441bb49f-c4ef-4ab6-ba29-25c1a10f8df2.webp?crop=focalpoint\&fit=crop\&fp-x=0.2243\&fp-y=0.8839\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 27. Assign ticket to the Customer Support Person

![Step 27 screenshot](https://images.tango.us/public/screenshot_72f153c7-97cd-47bf-87c2-4390fc98e7a3.webp?crop=focalpoint\&fit=crop\&fp-x=0.2120\&fp-y=0.6071\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

#### 28. Click here

![Step 28 screenshot](https://images.tango.us/public/screenshot_c8d2a12c-0e36-447f-a840-bcc58c18962c.webp?crop=focalpoint\&fit=crop\&fp-x=0.1941\&fp-y=0.7107\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 29. Select Group from Dropdown

![Step 29 screenshot](https://images.tango.us/public/screenshot_de8ca7ee-5b02-4783-b0c7-31eacc1f9abd.webp?crop=focalpoint\&fit=crop\&fp-x=0.2070\&fp-y=0.6625\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 30. Add more Ticket Fields if needed

![Step 30 screenshot](https://images.tango.us/public/screenshot_ad867ec1-c43a-475a-92df-65714a5269ed.webp?crop=focalpoint\&fit=crop\&fp-x=0.2734\&fp-y=0.7098\&fp-z=2.0000\&w=1200\&ar=3584%3A2240)

### 31. Click Save

Congratulations 🎉 🎊 🎈 We have completed the Setup. All new Survey responses will result in Zendesk Ticket from now on. Enjoy 😉&#x20;

<figure><img src="https://images.tango.us/public/edited_image_cdffebb8-f1fe-4359-935e-35eea3f4d6c9.png?crop=focalpoint&#x26;fit=crop&#x26;fp-x=0.5000&#x26;fp-y=0.5000&#x26;fp-z=1.0000&#x26;w=1200&#x26;ar=3584%3A2240" alt=""><figcaption></figcaption></figure>

***


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.qwary.com/product-guide/integration/zendesk.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.