Rule Based Email Notifications
Never miss out on important feedback. You can create a conditional check to notify yourself when the customer is unsatisfied with the service.
2. Click on highlight
3. Click on Add
Basic self-notifications are simple notifications. You will be notified every time someone fills out a survey!
4. Customize Notification Email Template
5. Click on Edit This Message
6. Apply your branding
You can change colors, upload the logo!
7. Click on Save
Once you are done, save the template.
8. Click on ADVANCED
Advanced will let you create conditional email notifications for follow-up. You won't be bombarded with all new customer feedback; instead, you will be notified only when defined rules are satisfied.
9. Click on ADD NEW RULE
10. Click on Select question
11. Click on Select condition
12. Click on dropdown trigger
13. Click on Select decision
14. Customize Email Template
15. Add New Recipients
16. Click on Create
We have completed the email notification setup process. Congratulations 🎊 🎊 🎊
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