Rule Based Email Notifications

Never miss out on important feedback. You can create a conditional check to notify yourself when the customer is unsatisfied with the service.

1. Go to Qwary - Builder​
2. Click on highlight
Step 2 screenshot
3. Click on Add
Basic self-notifications are simple notifications. You will be notified every time someone fills out a survey! 
4. Customize Notification Email Template
Step 4 screenshot
5. Click on Edit This Message
Step 5 screenshot
6. Apply your branding
You can change colors, upload the logo! 
7. Click on Save
Once you are done, save the template. 
8. Click on ADVANCED
Advanced will let you create conditional email notifications for follow-up. You won't be bombarded with all new customer feedback; instead, you will be notified only when defined rules are satisfied. 
9. Click on ADD NEW RULE
Step 9 screenshot
10. Click on Select question
Step 10 screenshot
11. Click on Select condition
Step 11 screenshot
12. Click on dropdown trigger
Step 12 screenshot
13. Click on Select decision
Step 13 screenshot
14. Customize Email Template
Step 14 screenshot
15. Add New Recipients
Step 15 screenshot
16. Click on Create
We have completed the email notification setup process. Congratulations 🎊 🎊 🎊 

Closed Feedback Loop - Previous

Native Case Management System

Next - Use Cases

Product Onboarding Surveys

Last modified 7mo ago

Rule Based Email Notifications

1. Go to Qwary - Builder​

2. Click on highlight

3. Click on Add

4. Customize Notification Email Template

5. Click on Edit This Message

6. Apply your branding

7. Click on Save

8. Click on ADVANCED

9. Click on ADD NEW RULE

10. Click on Select question

11. Click on Select condition

12. Click on dropdown trigger

13. Click on Select decision

14. Customize Email Template

15. Add New Recipients

16. Click on Create

1. Go to Qwary - Builder