Product Guide
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Rule Based Email Notifications

Never miss out on important feedback. You can create a conditional check to notify yourself when the customer is unsatisfied with the service.

2. Click on highlight

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3. Click on Add

Basic self-notifications are simple notifications. You will be notified every time someone fills out a survey!

4. Customize Notification Email Template

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5. Click on Edit This Message

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6. Apply your branding

You can change colors, upload the logo!

7. Click on Save

Once you are done, save the template.

8. Click on ADVANCED

Advanced will let you create conditional email notifications for follow-up. You won't be bombarded with all new customer feedback; instead, you will be notified only when defined rules are satisfied.

9. Click on ADD NEW RULE

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10. Click on Select question

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11. Click on Select condition

Step 11 screenshot

12. Click on dropdown trigger

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13. Click on Select decision

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14. Customize Email Template

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15. Add New Recipients

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16. Click on Create

We have completed the email notification setup process. Congratulations 🎊 🎊 🎊