Product Guide
  • Introduction
  • Product Training
    • Account & Project Management
    • Product Feedback Management
    • Product Guide For Session Replay & Heatmap
  • installation
    • Web
      • JavaScript SDK
      • Google Tag Manager
    • Mobile App SDK
      • Android Survey SDK
      • IOS Survey SDK
      • React Native SDK
    • Converse AI
      • Create a new Converse AI
      • Configure Conversation
  • Compose Survey
    • Create With AI
    • Survey From Scratch
    • Survey Templates
    • Enterprise Surveys
    • In-Product Surveys
    • Prototype Tests
    • Replays
    • Website Feedback Button
    • In-Product Video Widget
  • Survey Designer
    • Survey Theme
    • Survey Question Types
      • Welcome Page
      • Net Promoter Score (NPS)
      • Customer Satisfaction Score (CSAT)
      • Customer Effort Score (CES)
      • Video
    • Advance Survey Design
    • Survey Design Guidelines
  • Launch Survey
    • Web Surveys
    • Social Media Survey
    • Email Survey
    • Bulk Email Surveys
    • SMS Survey
      • SMS Survey By Link
    • Website Feedback
    • Events
  • Survey Branching
    • Jumping Questions
    • Disqualify Response
    • Terminate
  • Integration
    • Shopify
    • Slack
    • Google Sheet
    • Zendesk
    • Freshdesk
    • Zapier
    • Google Analytics
    • Square Online Integration
  • Workflows
    • Salesforce Workflow
      • Create an email campaign for Salesforce Case/Opportunity.
      • Map survey response data into Salesforce
        • Create event-based Salesforce workflow
      • Import contact data from Salesforce to Qwary
    • Zendesk Workflow
      • Send post-resolution email surveys campaign
      • Map survey response data into Zendesk
        • Event-based Zendesk workflow
    • Snowflake Workflow
  • Insights
    • Standard Reporting
    • NPS Reporting
    • CSAT/CES Rating
    • Key Driver Analysis
    • Text AI
      • Topics
  • Team Collaboration
    • Invite Team Member
    • Share Survey
    • Share Dashboard
  • Closed Feedback Loop
    • Workflow
    • Native Case Management System
    • Rule Based Email Notifications
  • Use Cases
    • Product Onboarding Surveys
    • Review Generation Campaigns
    • Square Online Customer Feedback
    • Ultimate Guide To Net Promoter Score (NPS)
    • Ultimate Guide For Customer Satisfaction Score (CSAT)
    • Ultimate Guide For Customer Effort Score (CES)
    • Product Survey Questions Guide
    • Segment customers for Email/SMS Surveys
  • Videos
    • Create a Survey
    • Create a Video Survey
    • Question Types
    • Design a Survey
    • Branching
    • Multilingual Surveys
    • Settings
    • Responses Settings
    • Distribute Survey
    • Square Online Integration
    • Analysis
    • Company Settings
    • Page
  • FAQ
    • Delete Test Responses
    • Turn off Qwary Branding
    • How to Configure Custom SMTP for Your Survey?
    • How to Request CNAME?
    • How to use Survey Variables?
    • Adding Hyperlink to Survey Text
    • GDPR Compliance
    • Survey Phishing
    • Enable GeoIP Collection for Your Survey
    • Add Custom Contact Field
    • Unsubscribe Contacts from List
    • Customize Image Size
    • Close Survey on Specific Date
    • Install Qwary Intercept with Single Page Applications
    • Move Survey Question
    • Download Response
    • Enable Partial Submission
  • Account & Billing Management
    • Reset Password
    • Invite Team Member
  • Converse AI
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On this page
  • Here are a few examples of how you can use Qwary and Zapier together to improve customer experience:
  • Here is a brief guide on how to integrate Qwary with Zapier:
  • 1. Click on My Zaps
  • 2. Click on Create
  • 3. Click on New Zap
  • 4. Click on highlight
  • 5. Click on Qwary
  • 6. Click on highlight
  • 7. Click on New Entry
  • 8. Click on Continue
  • 9. Click on Choose an account…
  • 10. Select your Qwary Account
  • 11. Click on Continue
  • 12. Click on Choose value…
  • 13. Select Survey
  • 14. Click on Continue
  • 15. Click on Test trigger
  • 16. Sample Response
  • 17. Choose Response for Mapping
  • 18. Click on Continue
  • 19. Select Zap Action
  • 20. Click on Intercom
  • 21. Click on highlight
  • 22. Click on Add Note
  • 23. Click on Continue
  • 24. Click on Choose an account…
  • 25. Select your Account
  • 26. Click on Continue
  • 27. Map Fields
  • 28. Click on Trigger
  • 29. Click on Trigger
  • 30. Once Mapping is complete, Turn on the Zap!

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  1. Integration

Zapier

Zapier is a web-based automation tool that allows users to connect apps and automate tasks without coding. It enables users to create custom workflows called "Zaps" that trigger actions in one app based on events in another, thus helping streamline business processes and save time.

Here are a few examples of how you can use Qwary and Zapier together to improve customer experience:

  1. Automatically send customer feedback to a CRM: With this integration, you can set up a Zap that automatically sends feedback from Qwary to your CRM, so your team can keep track of customer sentiment and respond accordingly.

  2. Create customer support tickets: You can set up a Zap that automatically creates a customer support ticket in your helpdesk software whenever a customer submits feedback through Qwary.

  3. Send notifications to a customer support team: If you want to be notified whenever a customer submits feedback through Qwary, you can set up a Zap that sends a notification to a customer support team's slack channel.

  4. Send survey results to a data visualization tool: you can use Qwary to conduct surveys and use zapier to send the results to a data visualization tool like Tableau or PowerBI.

  5. Add feedback to a project management tool: You can use Qwary to collect customer feedback, and Zapier automatically adds it to a project management tool like Asana, Trello, or Jira so your team can track customer feedback and work on improvements.

Remember that these are just a few examples of using Qwary and Zapier together. You can use them in many ways per your business requirement.

Here is a brief guide on how to integrate Qwary with Zapier:

  1. First, you must create an account with Zapier and sign in.

  2. Next, go to the "Make a Zap" button on the top of the page, and select Qwary as the trigger app.

  3. Now, set up the trigger for your Zap by selecting the specific event in Qwary that you want to trigger the Zap.

  4. After setting up the trigger, select the action app for your Zap. This could be any app you want to integrate with Qwary, such as a CRM or project management tool.

  5. Set up the action for your Zap by selecting the specific task or event you want to happen in the action app when the trigger is activated.

  6. Test the Zap to make sure that it is working correctly.

  7. Once you are satisfied that the Zap is working correctly, you can turn it on and start using it to automate tasks and streamline your workflow.

Note: You may need to authenticate your Qwary, and other apps account to connect with zapier.

Qwary has new Survey Response Trigger. We also have zap action for creating contacts and triggering EMAIL/SMS Campaign.

You need sample responses for zap mapping.

Action is performed after Zap is triggered.

Action can be creating/updating contact in CRM tools, create/update service ticket in your help desk systems or just notify your team over slack/email.

We are going to update contact profile with their reviews in Intercom.

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Last updated 2 years ago

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Click on My Zaps
Click on Create
Click on New Zap
Click on highlight
Click on Qwary
Click on highlight
Click on New Entry
Click on Continue
Click on Choose an account…
Select your Qwary Account
Click on Continue
Click on Choose value…
Select Survey
Click on Continue
Click on Test trigger
Sample Response
Choose Response for Mapping
Click on Continue
Select Zap Action
Click on Intercom
Click on highlight
Click on Add Note
Click on Continue
Click on Choose an account…
Select your Account
Click on Continue
Map Fields
Click on Trigger
Click on Trigger
Once Mapping is complete, Turn on the Zap!