Product Guide
  • Introduction
  • Product Training
    • Account & Project Management
    • Product Feedback Management
    • Product Guide For Session Replay & Heatmap
  • installation
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      • JavaScript SDK
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      • Create a new Converse AI
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  • Compose Survey
    • Create With AI
    • Survey From Scratch
    • Survey Templates
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    • In-Product Video Widget
  • Survey Designer
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      • Welcome Page
      • Net Promoter Score (NPS)
      • Customer Satisfaction Score (CSAT)
      • Customer Effort Score (CES)
      • Video
    • Advance Survey Design
    • Survey Design Guidelines
  • Launch Survey
    • Web Surveys
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      • SMS Survey By Link
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    • Terminate
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    • Square Online Integration
  • Workflows
    • Salesforce Workflow
      • Create an email campaign for Salesforce Case/Opportunity.
      • Map survey response data into Salesforce
        • Create event-based Salesforce workflow
      • Import contact data from Salesforce to Qwary
    • Zendesk Workflow
      • Send post-resolution email surveys campaign
      • Map survey response data into Zendesk
        • Event-based Zendesk workflow
    • Snowflake Workflow
  • Insights
    • Standard Reporting
    • NPS Reporting
    • CSAT/CES Rating
    • Key Driver Analysis
    • Text AI
      • Topics
  • Team Collaboration
    • Invite Team Member
    • Share Survey
    • Share Dashboard
  • Closed Feedback Loop
    • Workflow
    • Native Case Management System
    • Rule Based Email Notifications
  • Use Cases
    • Product Onboarding Surveys
    • Review Generation Campaigns
    • Square Online Customer Feedback
    • Ultimate Guide To Net Promoter Score (NPS)
    • Ultimate Guide For Customer Satisfaction Score (CSAT)
    • Ultimate Guide For Customer Effort Score (CES)
    • Product Survey Questions Guide
    • Segment customers for Email/SMS Surveys
  • Videos
    • Create a Survey
    • Create a Video Survey
    • Question Types
    • Design a Survey
    • Branching
    • Multilingual Surveys
    • Settings
    • Responses Settings
    • Distribute Survey
    • Square Online Integration
    • Analysis
    • Company Settings
    • Page
  • FAQ
    • Delete Test Responses
    • Turn off Qwary Branding
    • How to Configure Custom SMTP for Your Survey?
    • How to Request CNAME?
    • How to use Survey Variables?
    • Adding Hyperlink to Survey Text
    • GDPR Compliance
    • Survey Phishing
    • Enable GeoIP Collection for Your Survey
    • Add Custom Contact Field
    • Unsubscribe Contacts from List
    • Customize Image Size
    • Close Survey on Specific Date
    • Install Qwary Intercept with Single Page Applications
    • Move Survey Question
    • Download Response
    • Enable Partial Submission
  • Account & Billing Management
    • Reset Password
    • Invite Team Member
  • Converse AI
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  1. Workflows
  2. Salesforce Workflow

Import contact data from Salesforce to Qwary

Qwary's Salesforce integration simplifies contact import, making it easy to bring your Salesforce contacts into the Qwary platform for seamless data management.

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Last updated 1 year ago

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With Qwary's integration, you can effortlessly bring in your new contacts or update existing contacts from Salesforce into the Qwary platform. This streamlined import functionality eliminates the need for manual data entry or complex data migration processes. It enables you to access and utilize your Salesforce contacts within Qwary's survey and feedback management system, providing you with a unified and comprehensive view of your customer base.

Create an app in Salesforce.

Skip this step if you already have an app created for Qwary.

  • Log into the Salesforce account.

  • Open to Settings --> Setup.

  • Go to platform tools --> App Manager & click 'New Connected App.'

  • Enter the below information and click on 'Save.'

  • After saving your record, Click on consumer details and save the consumer key and secret.

Connect Qwary to Salesforce with scheduler workflow.

  1. Go to Workflows --> Create new workflow --> Select Schedule-based workflow, enter workflow name, and click 'Create.'

  2. Click on 'Add Task.' and add 'Extract contact and/or account data from Salesforce Account.'

  3. Select opportunity or case email campaign and click 'connect.'

  4. Click on 'Connect' again from the Salesforce integration overview page.

  5. Enter the Salesforce account username, password, consumer key, and consumer secret (from step 2e)

  6. You have successfully connected Qwary to your Salesforce account and will land on the task configuration page.

Create an email campaign for Salesforce Case/Opportunity.

  1. Click 'Add Survey' on the task configuration page to Extract contact and/or account data from the Salesforce account.

  2. Mapping account and contact fields with a Salesforce object are incredibly easy. Select the contact list name from the dropdown menu to import contacts into a contact list in Qwary.

  1. Click on 'Save' for the task to save the task.

Define Schedule

Define a schedule for the task to run. Qwary runs SOQL query periodically to check if a new case/opportunity matching the defined criteria is found.

  1. Schedule by minutes - runs the workflow every defined minute.

  2. Schedule by hours - runs the workflow every defined hour.

  3. Schedule daily - runs the workflow daily.

  4. Schedule weekly - runs the workflow weekly.

  5. Schedule monthly - runs workflow monthly.

  6. Schedule yearly - runs workflow yearly.

Active the workflow

Click on the workflow menu to activate the workflow.

Qwary will run the workflow on a defined schedule, import new contacts and update an existing contact.

Create Salesforce App