# Segment customers for Email/SMS Surveys

### 1. [Go to Qwary - Projects](https://app.qwary.com/projects)

Select your survey

![](https://dubble-prod-01.s3.amazonaws.com/assets/bb7f2b6b-c215-434f-b076-c6726d1ec7b1.png?0)

### 2. [Click on Edit](https://app.qwary.com/projects)

![](https://d3q7ie80jbiqey.cloudfront.net/media/image/zoom/d5d03706-15f3-4df1-a784-3d8506e712fe/2.5/70.033482142857/38.553022794846?0)

### 3. [Click on Distribute](https://app.qwary.com/stage/survey/ga5VkAOVC1o=)

![](https://d3q7ie80jbiqey.cloudfront.net/media/image/zoom/36d13040-0bdc-4f29-9a2a-b8b482e447ec/2.5/53.766741071429/0?0)

### 4. [Click on Send By Email](https://app.qwary.com/deploy/survey/ga5VkAOVC1o=)

Go to Email Campaign

![](https://d3q7ie80jbiqey.cloudfront.net/media/image/zoom/cb9c8ecc-4585-4e81-bf05-a7488bcf7859/2.5/48.744419642857/74.033696729435?0)

### 5. [Enter Contact List Name, Select & Hit Enter](https://app.qwary.com/deploy/campaign/email/ga5VkAOVC1o=)

![](https://d3q7ie80jbiqey.cloudfront.net/media/image/zoom/cfd0f6a1-d897-405c-a5c1-e9a274c44fa0/2.5/26.311383928571/32.457879088206?0)

### 6. [Click on NEXT](https://app.qwary.com/deploy/campaign/email/ga5VkAOVC1o=)

![](https://d3q7ie80jbiqey.cloudfront.net/media/image/zoom/00567321-8c3b-4c8e-a6a1-aa9d99ad1174/2.5/76.925223214286/90.093068632309?0)

### 7. [Select Subscriber/Unsubscribe Event](https://app.qwary.com/deploy/campaign/email/ga5VkAOVC1o=)

**Include people who**

**are currently in the segment -** Send Email Survey to Customers who are already in the List.

**will enter the contact list in the future -** Send Email survey to Customers who will subscribe to Contact List in the Future.

**will leave the contact list -** Send Email Survey to Customers who unsubscribe to the Contact List in the Future.

![](https://d3q7ie80jbiqey.cloudfront.net/media/image/zoom/f6ebf79b-0dc3-41fd-a2b5-c1b6d4813995/2.5/22.712053571429/64.519326065411?0)

### 8. [Click on SCHEDULE](https://app.qwary.com/deploy/campaign/email/ga5VkAOVC1o=)

Finish setting up your Email Campaign.

![](https://d3q7ie80jbiqey.cloudfront.net/media/image/zoom/a1a6f7dd-fcea-4eaf-9f85-d729fe5b6657/2.5/75.736781529018/88.255698711596?0)

### 9. [Click on Contacts](https://app.qwary.com/deploy/campaign/email/ga5VkAOVC1o=?)

![](https://d3q7ie80jbiqey.cloudfront.net/media/image/zoom/c837d88b-ad21-4a04-9826-a4814b4aeefb/1.5/99.553571428571/23.389494549058?0)

### 10. [Move Contact to Your List by Drag & Drop](https://app.qwary.com/contacts)

By doing this, you are subscribing contacts to the list.

![](https://d3q7ie80jbiqey.cloudfront.net/media/image/zoom/4b27a889-65fd-4ed0-a6c6-3655b5965527/2.5/20.982142857143/51.783944499504?0)

### 11.

![](https://d3q7ie80jbiqey.cloudfront.net/media/image/zoom/99a211ce-4547-4037-a707-4fade07104c3/1.5/10.267857142857/0?0)

### 12. [Go back to Your Project](https://app.qwary.com/projects)

![](https://d3q7ie80jbiqey.cloudfront.net/media/image/zoom/e394736d-60db-48e9-97e7-e7f2e2290fc1/2.5/70.033482142857/63.627353815659?0)

### 13. [Click on Distribute](https://app.qwary.com/stage/survey/ga5VkAOVC1o=)

![](https://d3q7ie80jbiqey.cloudfront.net/media/image/zoom/19a48409-c388-45ec-baef-3d0a34663636/2.5/53.766741071429/0?0)

### 14. [Click on Send By Email](https://app.qwary.com/deploy/survey/ga5VkAOVC1o=)

![](https://d3q7ie80jbiqey.cloudfront.net/media/image/zoom/30ab0910-1a3f-4508-8f52-2ead71935765/2.5/48.744419642857/74.033696729435?0)

### 15. [Click on Participants](https://app.qwary.com/deploy/campaign/email/ga5VkAOVC1o=)

![](https://d3q7ie80jbiqey.cloudfront.net/media/image/zoom/5348c254-5a97-454a-bd80-bff3161714ad/2.5/28.768484933036/19.82160555005?0)

### 16. [Your new subscribed contact is added to Email Campaign.](https://app.qwary.com/deploy/campaign/email/ga5VkAOVC1o=)

![](https://d3q7ie80jbiqey.cloudfront.net/media/image/zoom/5e192901-f6cd-46f1-9fe3-cdba9bb5680f/2.5/24.330357142857/33.894945490585?0)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.qwary.com/product-guide/use-cases/segment-customers-for-email-sms-surveys.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
