Net Promoter Score is popular metrics used by Brands to measure customer loyalty.
Choose your driver question for the NPS Analysis
NPS Score - Use this number and validate against your industry NPS benchmark. You can find the details of the industry benchmark on this page. An excellent OR Bad Score depends on the industry, market, and competition. You can use the details to make changes to improve the number.
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This visualization can help you understand whether your efforts to improve NPS are working.
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Visualization to see why customers have given you their Rating. Find Trends and opportunities for improvement.
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