# Product Guide

## Product Guide

- [Introduction](https://help.qwary.com/product-guide/introduction.md): The #1 Experience Management Platform
- [Product Training](https://help.qwary.com/product-guide/product-training.md)
- [Account & Project Management](https://help.qwary.com/product-guide/product-training/account-and-project-management.md)
- [Product Feedback Management](https://help.qwary.com/product-guide/product-training/product-feedback-management.md)
- [Product Guide For Session Replay & Heatmap](https://help.qwary.com/product-guide/product-training/product-guide-for-session-replay-and-heatmap.md): This guide will walk you through setting up Qwary for your website, from targeting the right customer segments to analyzing session data and heatmaps.
- [Web](https://help.qwary.com/product-guide/installation/web.md)
- [JavaScript SDK](https://help.qwary.com/product-guide/installation/web/javascript-sdk.md)
- [Google Tag Manager](https://help.qwary.com/product-guide/installation/web/google-tag-manager.md): Discover the benefits of a low-to-no-code solution with GTM and Qwary. Deploy Qwary in-product surveys without making any changes to your codebase. Even advanced features of Qwary can be utilized wi
- [Mobile App SDK](https://help.qwary.com/product-guide/installation/mobile-app-sdk.md): Qwary Mobile App SDK helps brand integrate survey into Mobile App.
- [Android Survey SDK](https://help.qwary.com/product-guide/installation/mobile-app-sdk/android-survey-sdk.md): Android Library for survey which enables you to integrate feedback into Android app using few lines of code.
- [IOS Survey SDK](https://help.qwary.com/product-guide/installation/mobile-app-sdk/ios-survey-sdk.md): Qwary iOS SDK enables you to collect feedback from your mobile app. Embed the surveys in your iOS application seamlessly with few lines of code.
- [React Native SDK](https://help.qwary.com/product-guide/installation/mobile-app-sdk/react-native-sdk.md): React Native Library for survey which enables you to integrate feedback into Android app using few lines of code.​
- [Converse AI](https://help.qwary.com/product-guide/installation/converse-ai.md)
- [Create a new Converse AI](https://help.qwary.com/product-guide/installation/converse-ai/create-a-new-converse-ai.md)
- [Configure Conversation](https://help.qwary.com/product-guide/installation/converse-ai/configure-conversation.md)
- [Create With AI](https://help.qwary.com/product-guide/compose-survey/create-with-ai.md): Discover the power of automation with Qwary's "Create with AI" feature, designed to simplify and enhance your survey creation process.
- [Survey From Scratch](https://help.qwary.com/product-guide/compose-survey/survey-from-scratch.md): With Blank Survey, you have full control over the survey template design by starting from scratch or importing your own design and use your own questions with unlimited answer choices.
- [Survey Templates](https://help.qwary.com/product-guide/compose-survey/survey-templates.md)
- [Enterprise Surveys](https://help.qwary.com/product-guide/compose-survey/enterprise-surveys.md)
- [In-Product Surveys](https://help.qwary.com/product-guide/compose-survey/in-product-surveys.md)
- [Prototype Tests](https://help.qwary.com/product-guide/compose-survey/prototype-tests.md)
- [Replays](https://help.qwary.com/product-guide/compose-survey/replays.md)
- [Website Feedback Button](https://help.qwary.com/product-guide/compose-survey/website-feedback-button.md)
- [In-Product Video Widget](https://help.qwary.com/product-guide/compose-survey/in-product-video-widget.md)
- [Survey Theme](https://help.qwary.com/product-guide/survey-designer/survey-theme.md): This guide will teach how to customize the survey theme with Qwary and deliver a better survey experience.
- [Survey Question Types](https://help.qwary.com/product-guide/survey-designer/survey-question-types.md)
- [Welcome Page](https://help.qwary.com/product-guide/survey-designer/survey-question-types/welcome-page.md): Set welcome page for your survey.
- [Net Promoter Score (NPS)](https://help.qwary.com/product-guide/survey-designer/survey-question-types/net-promoter-score-nps.md): Qwary is a tool that helps you measure your Net Promoter Score (NPS). It's important to measure your NPS because it's a good way to gauge customer satisfaction and loyalty.
- [Customer Satisfaction Score (CSAT)](https://help.qwary.com/product-guide/survey-designer/survey-question-types/customer-satisfaction-score-csat.md): CSAT Question type can be used to ask your audience whether they are satisfied with your product, product features, or services.
- [Customer Effort Score (CES)](https://help.qwary.com/product-guide/survey-designer/survey-question-types/customer-effort-score-ces.md): The customer effort score (CES) is a single-item metric that helps you measure how much effort your customers need to exert to resolve their issue, request fulfilled, or question answered.
- [Video](https://help.qwary.com/product-guide/survey-designer/survey-question-types/video.md): Video Question Type is an opportunity for your audience to leave feedback by recording from their Mobile Phones.
- [Advance Survey Design](https://help.qwary.com/product-guide/survey-designer/advance-survey-design.md)
- [Survey Design Guidelines](https://help.qwary.com/product-guide/survey-designer/survey-design-guidelines.md)
- [Web Surveys](https://help.qwary.com/product-guide/launch-survey/web-surveys.md)
- [Social Media Survey](https://help.qwary.com/product-guide/launch-survey/social-media-survey.md)
- [Email Survey](https://help.qwary.com/product-guide/launch-survey/email-survey.md): Are you looking for a way to gather feedback from your customers?
- [Bulk Email Surveys](https://help.qwary.com/product-guide/launch-survey/bulk-email-surveys.md)
- [SMS Survey](https://help.qwary.com/product-guide/launch-survey/sms-survey.md)
- [SMS Survey By Link](https://help.qwary.com/product-guide/launch-survey/sms-survey/sms-survey-by-link.md): Share Survey Web Link over SMS
- [Website Feedback](https://help.qwary.com/product-guide/launch-survey/website-feedback.md)
- [Events](https://help.qwary.com/product-guide/launch-survey/events.md): Events are applicable for In-Product surveys & Prototype Test.
- [Jumping Questions](https://help.qwary.com/product-guide/survey-branching/jumping-questions.md)
- [Disqualify Response](https://help.qwary.com/product-guide/survey-branching/disqualify-response.md): This allows you to disqualify survey respondents who don't meet your targeting criteria or consent to your terms.
- [Terminate](https://help.qwary.com/product-guide/survey-branching/terminate.md): This allows you to terminate survey respondents who don't meet your targeting criteria or consent to your terms.
- [Shopify](https://help.qwary.com/product-guide/integration/shopify.md): Create New Customers in Qwary whenever Order is placed on your Shopify store.
- [Slack](https://help.qwary.com/product-guide/integration/slack.md)
- [Google Sheet](https://help.qwary.com/product-guide/integration/google-sheet.md): Copy Survey Responses with Google Sheet using this integration.
- [Zendesk](https://help.qwary.com/product-guide/integration/zendesk.md): A step-by-step guide for connecting Qwary with Zendesk so that it's easier to create a ticket anytime your survey receives a response and never misses the follow-up.
- [Freshdesk](https://help.qwary.com/product-guide/integration/freshdesk.md): Create Customer Service Ticket in Freshdesk using our Integration.
- [Zapier](https://help.qwary.com/product-guide/integration/zapier.md)
- [Google Analytics](https://help.qwary.com/product-guide/integration/google-analytics.md)
- [Square Online Integration](https://help.qwary.com/product-guide/integration/square-online-integration.md): Qwary no-code integrates with Square Online and helps you conduct surveys directly on your Square online site.
- [Salesforce Workflow](https://help.qwary.com/product-guide/workflows/salesforce-workflow.md): Discover customer insights through effective feedback measurement. This guide outlines a seven-step process to build mobile-friendly surveys and leverage Salesforce for actionable results.
- [Create an email campaign for Salesforce Case/Opportunity.](https://help.qwary.com/product-guide/workflows/salesforce-workflow/create-an-email-campaign-for-salesforce-case-opportunity..md): Qwary's Salesforce integration empowers you to create highly effective email campaigns tailored specifically for Salesforce Cases and Opportunities.
- [Map survey response data into Salesforce](https://help.qwary.com/product-guide/workflows/salesforce-workflow/map-survey-response-data-into-salesforce.md)
- [Create event-based Salesforce workflow](https://help.qwary.com/product-guide/workflows/salesforce-workflow/map-survey-response-data-into-salesforce/create-event-based-salesforce-workflow.md)
- [Import contact data from Salesforce to Qwary](https://help.qwary.com/product-guide/workflows/salesforce-workflow/import-contact-data-from-salesforce-to-qwary.md): Qwary's Salesforce integration simplifies contact import, making it easy to bring your Salesforce contacts into the Qwary platform for seamless data management.
- [Zendesk Workflow](https://help.qwary.com/product-guide/workflows/zendesk-workflow.md): Qwary's Zendesk Integration revolutionizes customer insights and experiences by surveying ticket users and combining feedback with Zendesk data for actionable insights across touchpoints.
- [Send post-resolution email surveys campaign](https://help.qwary.com/product-guide/workflows/zendesk-workflow/send-post-resolution-email-surveys-campaign.md)
- [Map survey response data into Zendesk](https://help.qwary.com/product-guide/workflows/zendesk-workflow/map-survey-response-data-into-zendesk.md)
- [Event-based Zendesk workflow](https://help.qwary.com/product-guide/workflows/zendesk-workflow/map-survey-response-data-into-zendesk/event-based-zendesk-workflow.md)
- [Snowflake Workflow](https://help.qwary.com/product-guide/workflows/snowflake-workflow.md)
- [Standard Reporting](https://help.qwary.com/product-guide/insights/standard-reporting.md): Standard reporting is a tool that helps you understand the demographics of your audience. It provides insights on who your audience is and what they like to do.
- [NPS Reporting](https://help.qwary.com/product-guide/insights/nps-reporting.md): Net Promoter Score is popular metrics used by Brands to measure customer loyalty.
- [CSAT/CES Rating](https://help.qwary.com/product-guide/insights/csat-ces-rating.md)
- [Key Driver Analysis](https://help.qwary.com/product-guide/insights/key-driver-analysis.md)
- [Text AI](https://help.qwary.com/product-guide/insights/text-ai.md)
- [Topics](https://help.qwary.com/product-guide/insights/text-ai/topics.md)
- [Invite Team Member](https://help.qwary.com/product-guide/team-collaboration/invite-team-member.md)
- [Share Survey](https://help.qwary.com/product-guide/team-collaboration/share-survey.md)
- [Share Dashboard](https://help.qwary.com/product-guide/team-collaboration/share-dashboard.md)
- [Workflow](https://help.qwary.com/product-guide/closed-feedback-loop/workflow.md): This is the Guide to setup closed feedback loop system with Qwary.
- [Native Case Management System](https://help.qwary.com/product-guide/closed-feedback-loop/native-case-management-system.md): You can create follow-up tickets for your customer service, sales, marketing, and product teams to collaborate on resolving your customer issues.
- [Rule Based Email Notifications](https://help.qwary.com/product-guide/closed-feedback-loop/rule-based-email-notifications.md): Never miss out on important feedback. You can create a conditional check to notify yourself when the customer is unsatisfied with the service.
- [Product Onboarding Surveys](https://help.qwary.com/product-guide/use-cases/product-onboarding-surveys.md): Onboarding is a great place to collect insights on customer expectations and use the information to personalize onboarding & messaging.
- [Review Generation Campaigns](https://help.qwary.com/product-guide/use-cases/review-generation-campaigns.md): Request your raving fans to leave feedback about your business on review platforms like Google, Yelp, G2, Capterra, and More. This is the step-by-step guide to request reviews using Qwary surveys.
- [Square Online Customer Feedback](https://help.qwary.com/product-guide/use-cases/square-online-customer-feedback.md): Square Online Integration with Qwary
- [Ultimate Guide To Net Promoter Score (NPS)](https://help.qwary.com/product-guide/use-cases/ultimate-guide-to-net-promoter-score-nps.md): In this blog post, we've provided a basic overview of what NPS is and how to calculate it. We've also covered some of its advantages and how to use it to improve your business. Read On!
- [Ultimate Guide For Customer Satisfaction Score (CSAT)](https://help.qwary.com/product-guide/use-cases/ultimate-guide-for-customer-satisfaction-score-csat.md)
- [Ultimate Guide For Customer Effort Score (CES)](https://help.qwary.com/product-guide/use-cases/ultimate-guide-for-customer-effort-score-ces.md)
- [Product Survey Questions Guide](https://help.qwary.com/product-guide/use-cases/product-survey-questions-guide.md)
- [Segment customers for Email/SMS Surveys](https://help.qwary.com/product-guide/use-cases/segment-customers-for-email-sms-surveys.md): Gain Insight from Your Customers at Every Step of their Journey with Segmented Email/SMS Surveys
- [Create a Survey](https://help.qwary.com/product-guide/videos/create-a-survey.md): Getting started - How to create a survey?
- [Create a Video Survey](https://help.qwary.com/product-guide/videos/create-a-video-survey.md): Getting started - How to create a video survey?
- [Question Types](https://help.qwary.com/product-guide/videos/question-types.md): Overview of available question types
- [Design a Survey](https://help.qwary.com/product-guide/videos/design-a-survey.md): Step by step guide on how to design a branded survey
- [Branching](https://help.qwary.com/product-guide/videos/branching.md): The article describes how to use advanced branching logic lets you customize survey behavior based on how participant responds to questions
- [Multilingual Surveys](https://help.qwary.com/product-guide/videos/multilingual-surveys.md): Article describes how to create surveys in multiple languages (multilingual surveys)
- [Settings](https://help.qwary.com/product-guide/videos/settings.md)
- [Responses Settings](https://help.qwary.com/product-guide/videos/responses-settings.md)
- [Distribute Survey](https://help.qwary.com/product-guide/videos/distribute-survey.md): Overview of how to distribute the survey
- [Square Online Integration](https://help.qwary.com/product-guide/videos/square-online-integration.md): Article describes how to deploy survey to square online site
- [Analysis](https://help.qwary.com/product-guide/videos/analysis.md): The article describes how to analyze your survey response data
- [Company Settings](https://help.qwary.com/product-guide/videos/company-settings.md): Article describes how to setup account for company branding
- [Page](https://help.qwary.com/product-guide/videos/page.md)
- [Delete Test Responses](https://help.qwary.com/product-guide/faq/delete-test-responses.md)
- [Turn off Qwary Branding](https://help.qwary.com/product-guide/faq/turn-off-qwary-branding.md): Remove Our Branding from your survey. This option is available only on higher subscription plan.
- [How to Configure Custom SMTP for Your Survey?](https://help.qwary.com/product-guide/faq/how-to-configure-custom-smtp-for-your-survey.md): Integrate with an external email account and use your own email for email survey campaigns.
- [How to Request CNAME?](https://help.qwary.com/product-guide/faq/how-to-request-cname.md)
- [How to use Survey Variables?](https://help.qwary.com/product-guide/faq/how-to-use-survey-variables.md): Personalize survey and track your respondent information using dynamic variables.
- [Adding Hyperlink to Survey Text](https://help.qwary.com/product-guide/faq/adding-hyperlink-to-survey-text.md): Guide to add Anchor Tag to any Survey Text.
- [GDPR Compliance](https://help.qwary.com/product-guide/faq/gdpr-compliance.md)
- [Survey Phishing](https://help.qwary.com/product-guide/faq/survey-phishing.md): To avoid being subject to such fraud, we have created a blocklist of specific words. If a survey contains one of these words, it will automatically be terminated.
- [Enable GeoIP Collection for Your Survey](https://help.qwary.com/product-guide/faq/enable-geoip-collection-for-your-survey.md): You will be able to collect survey audience location & IP information with GeoIP on.
- [Add Custom Contact Field](https://help.qwary.com/product-guide/faq/add-custom-contact-field.md): Create your custom contact fields for contact management, and use them to filter insights for a segmentation study.
- [Unsubscribe Contacts from List](https://help.qwary.com/product-guide/faq/unsubscribe-contacts-from-list.md)
- [Customize Image Size](https://help.qwary.com/product-guide/faq/customize-image-size.md)
- [Close Survey on Specific Date](https://help.qwary.com/product-guide/faq/close-survey-on-specific-date.md): Stop allowing new responses for your live survey after specific date.
- [Install Qwary Intercept with Single Page Applications](https://help.qwary.com/product-guide/faq/install-qwary-intercept-with-single-page-applications.md)
- [Move Survey Question](https://help.qwary.com/product-guide/faq/move-survey-question.md)
- [Download Response](https://help.qwary.com/product-guide/faq/download-response.md): Export Surveys Responses in CSV Format
- [Enable Partial Submission](https://help.qwary.com/product-guide/faq/enable-partial-submission.md): Allow Partial Submission from your Survey audience.
- [Reset Password](https://help.qwary.com/product-guide/account-and-billing-management/reset-password.md)
- [Invite Team Member](https://help.qwary.com/product-guide/account-and-billing-management/invite-team-member.md): Send Email Invitation to join your Qwary account.